Booking, payments, cancellations, airport pickups and more.
Use the reservation form on our home page, or message us on WhatsApp or call +1 (786) 707-5160. We confirm your exact rate before anything is booked.
Yes, subject to vehicle availability. Booking at least 24 hours ahead gives you more vehicle choice. For urgent requests, call us.
We accept Visa, Mastercard, Amex and Discover through a secure payment link. A 50% advance confirms your reservation, and the balance is due before the service.
Cancellations must be sent in writing to info@limoluxusa.com. Sedans and SUVs require 24 hours' notice. Larger vehicles, weddings and large events require 30 days. The deposit is non-refundable, and no-shows and late cancellations are charged in full.
Pricing is confirmed during booking based on the trip, vehicle and timing. The final total can change with added stops, extra wait time or route changes.
Send your changes in writing to info@limoluxusa.com or by WhatsApp as early as possible. Changes depend on vehicle availability and may change the total.
Yes. One-way and round-trip bookings are both available. Tell us your return date and time when you book and we will quote the full trip.
Yes. Tell us in advance. Added stops, extra wait time or route changes may change the final total.
Rates start from $100 in a Sedan, $120 in a Black SUV and $150 in a Black SUV XL for trips such as MIA to Brickell, Downtown, South Beach or Coral Gables. See all routes on our airport page. Your exact rate is confirmed before you book.
Sedan (1–2 passengers), Black SUV (3–4) and Black SUV XL (5–6). Luggage space depends on bag size, passenger count and oversized items, so tell us your bags before booking.
Yes, with advance notice. One infant or booster seat per booking is free, and each additional seat is $30. Please tell us each child's age and weight when you book. The parent or guardian is responsible for securing the child.
Yes, we are pet friendly. Please tell us in advance the size of your pet and whether it travels in a carrier, so we can assign the right vehicle. Service animals are always accommodated as required by law.
Yes. Hourly bookings and airport transfers can be tailored to your itinerary.
No. Smoking, vaping and eating are not allowed in our vehicles. If professional cleaning is needed after a trip, it is billed to the client.
We track every flight and adjust your pickup automatically at no charge. Your complimentary wait starts from actual landing.
Airport pickups: 45 minutes of complimentary wait for domestic arrivals and 60 minutes for international arrivals, counted from actual landing. Pickups elsewhere: 15 minutes. Additional wait time may affect the final total.
Yes. Your chauffeur meets you near baggage claim with a name sign and helps with luggage. It carries an additional charge — ask us for the rate.
MIA, FLL and PBI.
Yes, we serve PortMiami. For Port Everglades, contact us and we'll confirm availability.
Miami-Dade, Broward and Palm Beach counties. For trips outside these areas, contact us to confirm your route.
Yes — business travel, meetings, airport pickups and executive transfers, with details confirmed before service.
English and Spanish.
Yes, by reservation and subject to availability.
No. Gratuity is not included and is optional.
We are a private, pre-arranged chauffeur service, not a rideshare app: a dedicated vehicle, fixed rate, flight tracking and confirmation in advance.
Hourly service starts from $125 per hour with a 3-hour minimum, so bookings start from $375. Extra time is billed by the hour.
Before your pickup we confirm your meeting point by text. You can also reach us any time by phone or WhatsApp at +1 (786) 707-5160.